Issue with Avira Antivirus Pro
TerminéeI'm using Windows 11, and I ran a full avtivirus scan but cannot open the results. Where can I find the results, and how do I quarantine the two detections? Note pad does open but not with antivirus Report button. How can I fix this? Is this a problem on your end?
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Hello Luke,
Have you already tried to open under
C:\ProgramData\Avira\Antivirus\LOGFILES
to view the scan reports? There they are stored for viewing under AVSCAN according to the date of the scan.
Please check your settings, how to proceed after detection.
You are writing in a public forum, personal data can and must not be questioned or answered in this forum according to the Data protection GDPR. Questions about your license or your installation can only be answered by the support team via your customer account via email in accordance with the GDPR. Thank you for your understanding.
Unfortunately, we do not have access to your customer account and your settings from the community.Premium customers with a valid license can contact the support team directly from the customer account under "Support", also under
- https://my.avira.com/en/dashboard/support/tabs/support
- or
- https://support.avira.com/hc/en-us scroll down to Contact Avira
If something is still unclear, please let us know, we are pleased to help.
Best regards and have a nice weekend
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