Avira Account Password Not Working

Terminée

Abraham Parmett

• 13 mai 2022 01:51

Hello. My Avira account password never works, even when I am entering it correctly. I have reset my account password many times, but I keep getting "Incorrect email or password." The only way it lets me log in is with my Google account, but not with my password. Please help. Thank you.

Oui 0 Non

• 

  pascha45

  • 13 mai 2022 06:36

  Hello Abraham,

  We have seen that you have already created tickets at the support, that you have already contacted the support several times and that you have already received instructions from them.
  Therefore, it would make sense to stay with the support with your request and to inform them about the result of the instructions recommended by them to continue working on your request.
  We are a publicly accessible forum, unfortunately we do not have access to your installation and your customer account. Thank you for your understanding.

  Many greetings

  Oui 0 Non
• 

  Abraham Parmett

  • 13 mai 2022 06:45

  Thank you for responding. However, although I've contacted Support in the past, I believe this is the first time I've brought up this particular issue. I would really appreciate help with this. Thank you.

  Oui 0 Non

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