I can't install the program

Terminée

Svetlana Sivenko

• 3 juin 2022 17:28

I downloaded the program, and when I clicked to install, a warning appeared "Windows cannot find C:/Program Files (x86)\Avira.........Make sure you have typed the name correctly, then try again", and so on several times. What to do?

Oui 0 Non

• 

  pascha45

  • 4 juin 2022 07:08

  Hello Svetlana,

  You are writing here in a publicly accessible forum. Unfortunately, we have neither access to your customer account nor to your installation. In addition, we are unfortunately unable to form a picture of the information you have provided us .

  You have already contacted the support and created a ticket. From there, questions about your installation and answers can be carried out GDPR-compliant by e-mail. Thank you for your understanding.
  Did you follow these instructions?
  How do I upgrade my Avira Phantom VPN Free to VPN Pro after the purchase? – Official Avira Support | Knowledgebase & Customer Support | Avira

  You will receive further information from the support in your self-created ticket.

  Many greetings and have a nice weekend

  Oui 0 Non

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