Avira Fanthom Vpn

Terminée

Mitran Ionelia daniela

• 5 juin 2022 19:05

I have Avira Prime,for 2 month i download Phantom Vpn and after deactivate...when i go to lpg in my prime account,i have error and i must log later,when i enter finally in the app,don't work ....it is writte Vpn is not configureted.. .so,please help.Regards

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• 

  pascha45

  • 5 juin 2022 20:04

  Hello Daniela,

  You are writing here in a publicly accessible forum, we have no access to your customer account or to your installation. In addition, you have not informed us about your OS or your purchased Avira license.

  You have also contacted support, created a ticket and received answers and instructions from the support team.
  We do not have access to your installation, so it would make sense to contact the support team with your questions. In your ticket, you can also inform the support team about the instructions recommended by them and possibly discuss further ways, which you will then also receive in the ticket you created. We can't say anything about the strange behaviour during registration, unfortunately we don't have access to your customer account. Thank you for your understanding.

  Many greetings and have a nice Sunday evening

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