Avira Prime subscription not activating on two computers and two phones-only Avira Free-Payments taken every month but no code arrived to indicate I'm subscribed to prime

Terminée

Terray Kashuba

• 20 juin 2022 01:38

Avira Prime subscription not activating on two computers and two phones-only Avira Free-Payments taken every month but no code arrived to indicate I'm subscribed to prime-upset customer because despite timely payment some devices go completely unprotected like my second dell laptop and two phones. Please help. Email me a customer service number so I can talk with a human being before you lose my business.

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• 

  pascha45

  • 20 juin 2022 08:43

  Hello Terray,

  Unfortunately, we do not fully understand your information. You have already created a ticket and contacted support.

  You have already been in contact with the support there.

  Here in the community, you have also already posted 2 contributions. 
  Please see the answer:
  https://support.avira.com/hc/de/community/posts/6983607698449-Avira-taking-my-payments-but-not-letting-me-use-the-prime-license-I-paid-for

  There you will find the instructions for the correct installation of your license.

  Many greetings

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