setting up family users on my avira account

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Mark Cole

• 28 juin 2022 20:36

hi i have prime and according to the details i can use it on 5 devices am wanting to put my daughter on my account i seem to be going around in circles as it always ends up being the free version and not the prime 

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• 

  pascha45

  • 29 juin 2022 07:44

  Hello Mark,

  Unfortunately, you have not provided any information on how you have proceeded with the installation so far.
  Here you will find illustrated instructions for installing the Prime version
  How do I purchase and install Avira Prime on cross-platforms? – Official Avira Support | Knowledgebase & Customer Support | Avira

  Please describe to us whether you followed these instructions and, if you encountered any problems, which process caused them.
  Only with precise information about the installation process can we get an idea of your question.
  Afterwards, we will try to provide you concrete information about your installation so that your daughter can also use the Prime version.

  If anything is still unclear, please let us know, we will be pleased to help.

  Best regards

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