Payment problem.
Terminée
My payment was not recognized by you.
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Hello Richard,
You are writing here in a publicly accessible forum, personal data can and may neither be questioned nor answered in this forum in accordance with the General Data Protection Regulation (GDPR). Unfortunately, questions about the license or payment processing can only be contacted by the support team via your customer account directly under "Support" by e-mail and processed in accordance with the GDPR. Thank you for your understanding.
If anything is still unclear, please let us know, we will be pleased to help.
Kind regards
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I need to know when the payment I made by credit card on June 4 for $105.49 will be recognized by you.
I have a copy of the Capital One Card showing the posting on that date.
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Hello Richard,
We have informed you that we do not have access to your customer account. Again, the community is a public forum.
Please have a look at the following instructions, maybe you will find your solution there:Kind regards
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I am trying to determine why I am being told my account is not paid when it was paid on June 4 or June 6 according to my credit card statement. The account is under the name of Richard D. Legault on a card ending in 7634. The date of the invoice is June 4, 2022, the number is BKD-73640855750. Please respond as soon as possible. Thank you.
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