Installation stuck Catalina
Terminée
First time MACos user. I have a Mac Mini late 2012 i7 2.3 16GB Ram 480GB SSD Catalina fresh install as of this morning.
Went to get some anti virus as reading it might be well advised, however when installing
avira software that I use on the PC ran into some errors. Now it will not complete installation, it gets to granting permission and I have no option to select Avira Security Helper, it doesn't exist. If I go through the list it is nowhere to be found. I tried to uninstall it just resumes setup. ran the command to uninstall says it finished still in the launchpad stuck. How do I get passed this to use the software or fully remove it. I do not wan to use mackeeper that is all I read???
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Hello Kevs,
Unfortunately, you did not specify which macOS version (exact details with number) you have installed.
We also don't have any information about which Avira version you have installed.
You will certainly have checked everything before the installation.
You will also find all the information about the installation, as given here by Apple:
https://support.apple.com/en-gb/HT201260https://support.apple.com/en-gb/guide/system-information/syspr35536/mac
Premium customers with a valid license and correct registration can contact the support team directly from the customer account under "Support". Something seems to be wrong with your installation. But we don't have access to your account, only the support team can find the errors in your installation. Your description:
"Went to get some anti virus as reading it might be well advised, however when installing
avira software that I use on the PC ran into some errors."Unfortunately, we can't say anything about your errors without precise information. Special tests have to be used, which we unfortunately can't use here in the community.
We regret that the information provided does not give us a clear picture of your problem, and that we cannot provide you any information about your installation errors.Many greetings
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