change to monthly payment

Terminée

soca galvan ricardo valentin

• 11 octobre 2022 15:52

I want to change my current yearly payment to a monthly payment, beginning at my next renewal. How can I do it?

Oui 0 Non

• 

  pascha45

  • 11 octobre 2022 17:10

  Hello Soca Galvan Ricardo,

  You are writing here in the Community, a publicly accessible forum. Unfortunately, we do not have access to your customer account.
  Questions about the license or payment processing can only be handled by the support team via your customer account by email in accordance with GDPR.
  Premium customers with a valid license can contact the support team directly from their customer account under "SUPPORT" or under: https://my.avira.com/en/dashboard/support/tabs/support 

  The support team will try to find a way for your request and assist you accordingly.
  If something is still unclear, please let us know, we will be pleased to help.

  Kind regards

  Oui 0 Non
• 

  pascha45

  • 12 octobre 2022 10:12

  Hello Ricardo,

  You have unfortunately replied with a "no-reply" email. This is a notification email that only serves to inform you about a new comment in your post.

  Furthermore, it also describes, it states:

  "You are receiving this notification because you signed up for post updates.
  Please do not reply to this message. Email replies will not update the Help Centre content."

  The "no-reply" emails are deleted immediately and are not included in the post.
  Thank you for your understanding.

  Kind regards

  Oui 0 Non

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