What Happened to the LOG files folder?

Stephen Fuller

• 14 octobre 2022 00:22

Avira, 

What happened to the Log files and there folders?

C:\ProgramData\Avira\Antivirus\LOGFILES

Avira,  anyone?   any insight as to where they might be?

I like to review the scan reviews and file updates.

Don't want them running when I'm doing an update.

 

Oui 0 Non

• 

  Carlo Leone

  • 14 octobre 2022 10:23

  Hello Stephen,

  yesterday I read in this community that the report/log files are not more accessible to the user in this new version of the software. Sorry, I tried to get again the link, but today the search tool doesn't help me.

  However I am not convinced of this Avira choice, because I want to know what the software do. For instance some days ago after it detected a PUA I was not able to understand what the AV did with it. Quarantine box is empty. What do happen?

  In the previous AV version, after a detection I was able to ignore the PUA o send it in quaratine: that's the right way, imho.

  Greetings

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• 

  Carlo Leone

  • 14 octobre 2022 10:27

  https://support.avira.com/hc/en-us/community/posts/9723396660369-LOGFILES

  here it is in German

  Oui 0 Non
• 

  D V

  • 15 octobre 2022 09:39

  fyi: The following mail received (4 months ago) from Avira Support =

  Hello xx,
   
  Thank you for getting back to me.
   
  The scan is not producing logs that are readable  anymore. The best location would be C:\ProgramData\Avira\Endpoint Protection SDK\.
   
  If there is anything else I can do for you, please let me know.
  Kind Regards,

  xxxxxxx xxxxxxx
  Customer Service Engineer
  Avira

  Oui 0 Non

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