I paid only 1 month fee and I'm still charged

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Permanently deleted user

• 22 febbraio 2020 14:00

Hi. I was charged another month for phantom vpn. I've bought an unlimited access to vpn only for month.

Sì 0 No

• 

  Lukas Huptas

  • 24 febbraio 2020 12:48

  Hello,

  We've checked your account but there's just a one-month license of Avira Phantom VPN which was valid for one month. There was no auto-renewal activated. If you would like to renew this license you need to purchase a new one and chose if you want to keep the auto-renewal.

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

  Sì 0 No

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