Avira free antivirus on windows 8.1 problem

Permanently deleted user

• 26 giugno 2020 22:58

Hi,

I have 3 operating systems on my computer - Win xp, win 7 x64 and win 8.1 x64. I have already installed avira free on win 7, which is working correct and after that i tried to install it on windows 8.1. After few minetus of instalation i followed the message by avira to restart my pc than the program requires to reboot it again and this is an endless situation. There is no app on avira on my pc and can't uninstall it because ther is no settings of avira program in the control panel. I've tried to use IOBit Uninstaller but with the same result. Pls help me to solve the issue. 

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  Customer Service

  • 30 giugno 2020 14:35

  Hello Станил.

  Unfortunately, it can happen that you have no uninstall option of the avira program.

  In that case, I recommend to check the following article:

  https://support.avira.com/hc/en-us/articles/360002858514-How-do-I-perform-a-manual-reinstallation-of-my-Avira-product-

   

  The article describes how you can perform a manual uninstall of the software (And after that a new reinstall of the software).

  With that article, it should be possible to reinstall the software so that you can use it.

   

  Best,

  Felix Bär

  Avira Customer Service Engineer

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