Locked out of my Laptop after installing Privacy Pal
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I have been locked out of my laptop which was associated with this account after installing privacy pal and enhancing the settings. On restarting the laptop I find myself locked out requesting login details for 'Other User' I have tried both methods at start up using Microsoft Account and Domain password I cannot access my computer Desktop. I have important and personal files on my computer. I have had to purchase a new laptop and download some on my remaining files from cloud storage. I can see other users have experienced this problem too and doesn't exactly inspire confidence in Avira products. Perhaps you can advise. Thank you.
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Hello David,
Your experience with the software is very negative, and we apologize for all the inconvenience you have experienced.
In order to be more specific about the programme, your negative experiences and to regain your confidence in the programme, we have forwarded your contribution to the support team. From there you will be contacted. We are a public forum, personal data may not be processed here - Privacy Policy GDPR.
We thank you for your understanding.
Kind regards
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