[BUG - 26.05.2021] Avira Security for macOS - AV Guard UI not active after update to macOS 11.4 Big Sur

Dear Community,

currently, under certain circumstances - which are already being analyzed by our developers - there is a bug that prevents AV Guard UI (real-time scanner user interface) from loading correctly. So, all services are up and running but seem to be inactive even as they are active.

Based on previous experience, a clean reinstallation after the update to macOS 11.4 (Big Sur) has already solved this problem.

To perform a clean reinstallation, please follow these steps:

• Start Avira Uninstall Tool (either search via Spotlight or via Finder).
• Restart the system
• Install Avira Security for macOS via download from the Avira customer account

If the error persists, don't worry! Our developers will provide an update on this as soon as possible.

Best regards

Lukas Huptas

Avira Community Manager