Avira PWM not working since update to iOS 16

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Stephen Walsh

• 23. Dezember 2022 14:48

As above - get to login screen and enter correct Master PW etc.  Nothing happens.

 

Have restarted phone and un/reinstalled app

Ja 0 Nein

• 

  Carrie

  • 7. Januar 2023 06:31

  Same here.

  Ja 0 Nein
• 

  Marie Smerigan

  • 2. November 2023 13:31

  I have the same problem.  I have un/reinstalled the app as well.  I have exported, deleted my data and then reimported it as well and still cannot login on my iphone.  Any suggestions?

  Ja 0 Nein
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  pascha45

  • 2. November 2023 18:40

  Hello Marie,

  You are writing here in the Avira Community, a publicly accessible forum. We have neither access to your Avira customer account nor to your installation. With the very little information provided to us, we are unable to follow your request.
  Unfortunately, questions about your Avira version and your installation can only be processed by the support team via your customer account by email in accordance with the General Data Protection Regulation, i.e. by email in compliance with the GDPR.

  Here, the publicly accessible Avira Community is unfortunately not a way to contact Avira Support directly.
  See the Avira Community Guidelines: 

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  We have been informed that you have already contacted support. It would therefore be advisable to continue contacting the support team. Thank you for your understanding.

  Kind regards

  Ja 1 Nein

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