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  • Avatar
    pascha45

    Hello Luiz, 

    Thank you very much for your information. We have forwarded your contribution to the responsible department for review and correction.

    We would also like to thank you for your attention to this important information that you have sent us.

    Many greetings and all the best in the new year

    1
  • Avatar
    Luiz Garrido

    Thanks to for the help @pascha45 and @Ruby-Taylor. This error was solved by the Avira team. :)

    0
  • Avatar
    pascha45

    @  Luiz

    Hello Luiz,

    Thank you for your feedback.

    Kind regards and a nice weekend

     

    @ Ruby

    Hello Ruby,

    We had already written 6 months ago, see:

    " We have forwarded your contribution to the responsible department for review and correction."

    Kind regards

    0
  • Avatar
    pascha45

    @  Ruby

    Hello Ruby,

    Premium customers with a valid license can contact the support team directly from the customer account under "SUPPORT".
    Since the Free version does not offer a contact option for support, the Avira Community can be contacted.
    See the Avira Community guidelines:

    Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

    In this thread TO wrote to Avira Community 29/12/2022, his concern was forwarded to the Support-Team 30/12/2022, handled by support and even confirmed on 6/16/2013 by TO as fixed by Avira team.
    This thread is done and can be closed now.

    Kind regards

    0

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