revoca certificato dell'editore

Beantwortet

Cristiano Longo

• 30. Dezember 2022 15:28

quando faccio la scansione mi rivela una impostazione della privacy da correggere

"verifica la presenza di revoca certificato dell'editore"

ora io ho cliccato corretto i problemi e avira mi ha chiesto di riavviare e l'ho fatto

ma quando successivamente ho rifatto la scansione mi risulta ancora come voce 

non importa quante vote non riesco a rimuoverla

Ja 0 Nein

• 

  pascha45

  • 30. Dezember 2022 15:38

  Hello Cristiano,

  Unfortunately we are not able to support languages other than English and German on this board. So please be so kind and send us a request with one of these languages.

  Our Premium Customer Service is available also for French, Italian, Portuguese and Spanish

  https://my.avira.com/de/dashboard/support/tabs/support   ⇒ Support
  https://support.avira.com/hc/en-us  ⇒ down to Contact Avira

  https://support.avira.com/hc/en-us/articles/360006760798--In-which-languages-does-Avira-offer-customer-support- 

  Please note that we are in need to delete your initial posting. Feel free to start a new one but keep it in English or German. If your language skills are limited, use an online translation service of your choice.

  Also, we highly recommend to read our Avira Community Guideline step-by-step:

  https://support.avira.com/hc/en-us/articles/360003513157-Avira-Community-Guidelines
  

  There you'll find useful information about our community.

  Thank you for your understanding.

  Many greetings

  Ja 0 Nein
• 

  Cristiano Longo

  • 30. Dezember 2022 15:44

  

  Ja 0 Nein
• 

  Cristiano Longo

  • 30. Dezember 2022 15:46

  when I scan it reveals a privacy setting to correct

  "check for publisher certificate revocation"

  now i clicked fix problems and avira asked me to restart and i did

  but when I later rescan it still shows up as a voice

  no matter how many time I can't remove it

  Ja 0 Nein
• 

  pascha45

  • 30. Dezember 2022 16:45

  Hello Cristiano,

  Premium customers with a valid license can contact the support team directly from the customer account under "SUPPORT" or as described before:

  https://my.avira.com/en/dashboard/support/tabs/support   or

  https://my.avira.com/it/dashboard/support/tabs/support

  The community is a public forum, we do not have access to your customer account or your installation. 
  So, we have no information about your OS and your installed Avira version. These are only available at the support. (Exact information with current version numbers of the latest updates, this is also described in the "Avira Community Guidelines" provided to you. The pictures do not show this important information). Thank you for your understanding.

  Kind regards

  Ja 0 Nein

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