avira not working

keith bowen

• 4. Februar 2023 15:48

been using avira with no problems for years, all of a sudden when i click on the app, it says something has gone wrong, it has been reported to avira and will be dealt with, twice it has told me this, and the problem is still the same, click on, and nothing is loading up at all!

Ja 0 Nein

• 

  pascha45

  • 4. Februar 2023 17:23

  Hello Roman,

   

  With the information provided, we cannot understand your request. We have neither access to your customer account nor to your OS installation and to your installed Avira version. Specific information is missing.

   

  Have you ever done a repair install?

  Repair your Avira Security for Windows – Official Avira Support | Knowledgebase & Customer Support | Avira

   

  Or an uninstallation?

  Uninstallation of Avira for Windows – Official Avira Support | Knowledgebase & Customer Support | Avira

   

  And then a fresh installation?

  How do I reinstall my activated Avira product? – Official Avira Support | Knowledgebase & Customer Support | Avira

   

  You are posting here in the Avira Community, a public Avira forum. Unfortunately, we have neither access to your customer account nor to your installation with important information about your OS. Premium customers with a valid license and correct registration can contact the support team directly from the customer account under "SUPPORT". Thank you very much for your understanding.

   

  Best regards and have a nice weekend

   

  Ja 0 Nein

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