help#####

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Sandra Reavis

• 27. März 2023 21:48

I need to talk to a human. the chat does not help. Is there a usa number to call for help

 

Ja 0 Nein

• 

  pascha45

  • 28. März 2023 08:07

  Hello Sandra,

  You are writing here in the Avira Community, a publicly accessible forum, we do not have access to your customer account. Here you can find the Avira Community Guidelines.
  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  You have already contacted the support team several times, created several tickets and received answers. 
  Questions about the license or payment processing can only be handled by the support team via your customer account via email in accordance with GDPR.
  It would be useful to continue contacting the support team.
  Premium customers with a valid license and correct login information can contact the support team directly from their customer account under "SUPPORT".
  You can get additional information from the support team. Thank you for your understanding.

  Many greetings

  Ja 0 Nein

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