Avira Prime Offer

Abgeschlossen

Rana Khaled

• 27. April 2023 08:52

Hello,

I received a promotional email from "news@info.avira.com" with the following titles inside:

We’re giving away 3 months of premium protection for free!
It’s an exclusive, no-obligation offer to try Avira Prime.

I am attaching screenshots of the email as well. I just wanted to check if this is a legit email before I click on the "claim gift" CTA button.

Thanks a bunch.

Ja 0 Nein

• 

  pascha45

  • 27. April 2023 10:31

  Hello Rana,

  You are writing here in the Avira Community, a public forum. Unfortunately, we do not have access to your customer account and your installation.

  The publicly accessible Avira Community is unfortunately not a way to contact Avira Support directly.
  See the Avira Community Guidelines:

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  You have already contacted support about this issue.
  Premium customers with a valid license and correct login can contact the support team directly from the customer account under "SUPPORT".

  Thank you for your understanding

  Ja 0 Nein
• 

  Rana Khaled

  • 27. April 2023 10:38
  • Bearbeitet

  Thank you. I was honestly confused about where to ask for help, but thanks for clarifying.

  Ja 0 Nein
• 

  pascha45

  • 27. April 2023 16:58
  • Bearbeitet

  Hello Rana,

  You're welcome. Thank you for your positive feedback. 

  If anything is ever unclear, please let us know, we will be pleased to help.

  Kind regards

  Ja 0 Nein

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