Initial smart after installation on macOS
Abgeschlossen
Dear people,
I would like a technical list, which folders and files are scanned and prompted for deletion upon the first smart scan after installing the Avira Security app on macOS.
From a quick view, it was cookies and temporary files, junk files (what does Avira see as temporary/junk files?)
A full list of what happens with this initial first scan and prompt for the "clean up" would be appreciated.
With kind regards,
R. Lemmers
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Hello R.Lemmers,
You are writing here in the Avira Community, a publicly accessible forum. In compliance with GDPR, we do not have access to your Avira installation nor to your Avira customer account.
Below are the Avira Community guidelines, see "How to create a post."Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
From here, from the public community, unfortunately no list of your files requested for deletion can be provided. Likewise, a description of the scanned macOS junk files on your device cannot be provided from a public forum.
Premium customers with a valid license and correct login (and license reference number) can contact the support team directly from the customer account under "SUPPORT", via e-mail, chat and (partly) phone.
From there, your installed Avira version can be viewed. We have been informed that you have already contacted the support team. You can get further details from the support team in your self-created contact, also to avoid time-consuming double processing. Thank you for your understanding.Greetings and have a nice Sunday
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