getting rid of pop ups?

Abgeschlossen

john baumgardner

• 20. August 2023 17:06

Ja 0 Nein

• 

  pascha45

  • 21. August 2023 07:31

  Hello John,

  You are writing here in the Avira Community, a publicly accessible forum, unfortunately we do not have access to your customer account or installation.

  The publicly accessible Avira Community is unfortunately not a way to contact Avira Support directly.
  See the Avira Community Guidelines:

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  With your information we can't get a picture, we don't know your Avira version or your OS with the current version number and last updates.
  Premium customers with a valid license and correct registration with the subscription reference number can contact the support team directly from the customer account: by e-mail, chat and partially (phone).  This is also pointed out in the chat: "If you have an account, please log in for premium support services."

  Here are the illustrated instructions:

  

   

  Thank you for your understanding.

  Kind regards

  Ja 0 Nein

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