Suddenly there is no data in password manager.

Abgeschlossen

ju an jung

• 21. August 2023 00:36

I was using password manager fine until yesterday, but today suddenly nothing exists in password manager.

Ja 0 Nein

• 

  pascha45

  • 21. August 2023 07:00
  • Bearbeitet

  Hello, ju an jung,

  You are writing here in the Avira Community, a publicly accessible forum, unfortunately we do not have access to your customer account or installation.

  The publicly accessible Avira Community is unfortunately not a way to contact Avira Support directly. See the Avira Community Guidelines:

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  With your information we can't get a picture, we don't know your Avira version or your OS with the current version number and last updates.
  Premium customers with a valid license and correct registration with the subscription reference number can contact the support team directly from the customer account: via e-mail, chat and (partially) by phone. This is also pointed out in the chat: "If you have an account, please log in for premium support services." Thank you for your understanding.

  Many greetings

  Ja 0 Nein

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