pwm 5 devices?

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gilcecler carneiro

• 16. September 2023 01:52

5 devices is valid for pwm?
On the owner's device there is an email and the passwords for this email, I want to register another email on the other device, is it possible?

Ja 0 Nein

• 

  pascha45

  • 16. September 2023 07:47

  Hello Gilcecler,

  We do not fully understand your request. The PWM is only accessible to the licence holder. There is no point in distributing this PWM with its passwords to other people. The owner can install his licence on 5 devices with his access data.  Furthermore, only the owner of the licence can allow other people to access his licence.
  Unfortunately, you have not provided any details about the licence you are asking about here, not even about your operating system, which is the only way we can follow your request.

  Questions about your licence or the installation can unfortunately only be dealt with by the support team via your customer account by email in accordance with GDPR.
  Here, the publicly accessible Avira Community is unfortunately not a way to contact Avira Support directly.
  See the Avira Community Guidelines:

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  Here you can find instructions on how to install the Avira Prime version:
  How do I purchase and install Avira Prime on cross-platforms? – Official Avira Support | Knowledgebase & Customer Support | Avira

  Many greetings and have a nice weekend

  Ja 0 Nein
• 

  gilcecler carneiro

  • 16. September 2023 11:28

  I understand.
  I have avira prime for 5 devices.
  I can use the Manager Password on 5 devices but always with the same account, that's what I understood.
  I thought I could use one account for me and another for my wife to keep her passwords
  
  

  Ja 0 Nein
• 

  pascha45

  • 16. September 2023 12:56

  Hello Gilcecler,

  Thank you for your reply. We understood you to mean that the special setting for the PWM would be clear to you, i.e. how it should be used by the licence holder.

  We have just been informed that you have created a new ticket for the same question (PWM) with support.
  You will receive further information from the support team in your self-created ticket, also to avoid double processing.

  Kind regards

  Ja 0 Nein
• 

  pascha45

  • 18. September 2023 06:56

  Hello Gilcecler,

  Additional information: 5 devices are valid for 1 licence.

  You have purchased 1 licence. You want to make uninstalled software available to another person with the access data for your activated licence in your customer account. In this way, you make the licence you have purchased and activated available to this person for use. The password manager is not forwarded for use with your passwords, it only opens for the licence holder activated in the customer account to enter passwords. That makes sense!
  A licence is not passed on, a free installation of the 5 devices with the access data to your customer account with your e-mail address is made available for use. This means that your question is not about a 2nd licence.
  You cannot register an additional e-mail for this licence, a licence is only ever activated for one licensee, namely the e-mail address that was used when ordering the subscription.

  Kind regards

  Ja 0 Nein

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