App does not open
Abgeschlossen
Dear I have purchased the Avira software. but when ever I try to open the APP it does not open. I loads for a bit and then displays the below error. I am using windows 10. I have to repair it every time to make it run but after running for one time it will go back to the same situation.
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Hello Saad,
The information you provided in your request is not understandable for us. We do not have access to your customer account or your installation here in the public community.
Unfortunately, the publicly accessible Avira Community does not offer the possibility to contact Avira Support directly. See the Avira Community Guidelines: "How do I create a post?"Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Premium customers with a valid licence and correct registration can contact the support team directly from the customer account under "SUPPORT": via email, support chat or (partially) phone.
We have been informed that you have already contacted the support team, but not from the customer account with your licence. You were also informed by the digital assistant: "If you have an account, please log in for premium support services. "
Support can provide you with further information on your request, especially as you have already carried out the repair installation several times. Thank you for your understanding.
Many greetings and a nice weekend
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