Can not log in to my Avira PWM on my Iphone with IOS 17

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RIEN Weststrate

• 19. Oktober 2023 00:48

Hello, I just upgraded my Iphone 11 to IOS 17  and now I can not log into my PWM  app on my Iphone. Not sure what is happening. Are there limitations on this app?  I can sign in on my desktop PC where I have the PWM as an extension.

Any suggestions?

Ja 0 Nein

• 

  pascha45

  • 19. Oktober 2023 07:55

  Hello Rien Weststrate,

  You are writing here in the Avira Community, a publicly accessible forum. We have neither access to your customer account nor to your installation.

  Unfortunately, questions about your Avira version and your installation can only be answered by the support team via your customer account by email in accordance with GDPR.

  The Avira Community is not a way to contact Avira Support directly.
  See the Avira Community Guidelines:

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  We have been informed that you have already contacted support. The digital assistant has pointed this out to you:
  "I am here to help, but my assistance is limited to your subscription level."
  "If you have an account, please log in for premium support services."

  Premium customers with a valid licence and correct login can contact the support team directly from their account under "SUPPORT": via email, chat support and (partly) phone.
  Thank you for your understanding.

  Kind regards

  Ja 0 Nein

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