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隔離フォルダから復元できない Unable to restore from quarantine folder

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    pascha45

    Hello boowy4 himoru,

    Unfortunately, we are not able to support languages other than English and German on this board. So please be so kind and send us a request with one of these languages.

    Our Premium Customer Service is available also for French, Italian, Portuguese and Spanish

    Avira offers support in several languages – Official Avira Support | Knowledgebase & Customer Support | Avira

    Feel free to start a new one but keep it in English or German. If your language skills are limited, use an online translation service of your choice.

    Also, we highly recommend reading our Avira Community Guideline step-by-step:

    Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

    There you'll find useful information about our community.

    Many greetings and have a nice Sunday

    1
  • Avatar
    pascha45

    Hello boowy4 himoru,

    You have already contacted the support team.
    You have been advised by the digital assistant "Mark" to log in with your licence details.

    " I am here to help, but my assistance is limited to your subscription level."
    " If you have an account, please log in for premium support services."

    Premium customers with a valid licence and correct registration - and with the reference number of your licence - can contact the support team directly from the Avira customer account under "SUPPORT".  Thank you for your understanding.

    Kind regards

    0

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