my subscription
Abgeschlossen
I renewed my subscription but it has not been activated ?
-
Hello Othman,
You are writing here in the Avira Community, a publicly accessible forum. We have neither access to your Avira customer account nor to your Avira installation.
Unfortunately, questions about your Avira version and your installation can only be answered by the support team via your customer account by email in accordance with the General Data Protection Regulation, i.e. by email in compliance with the GDPR. Here, the publicly accessible Avira Community is unfortunately not a way to contact Avira Support directly.
See the Avira Community Guidelines:Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Every subscription purchased in the Avira online shop is assigned to a customer account, which is always assigned to and automatically activated under the email address used at the time of purchase.
We have been informed that you have already contacted the support team several times. The digital assistant has already informed you:
"I am here to help, but my assistance is limited to your subscription level."
"If you have an account, please log in for premium support services."Premium customers with a valid licence and correct registration can contact the support team directly from the Avira customer account under "SUPPORT": via email. Chat Support and (partly) telephone.
Best regards and have a nice weekend,
0
Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.
Kommentare
1 Kommentar