my password all have delete
Abgeschlossen
i has change my main password, and my password all has been remove by system
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Hello Tam,
You are writing here in the Avira Community, a publicly accessible forum, we have neither access to your customer account nor to your installation.
Unfortunately, questions about your Avira version and your installation can only be handled by the support team via your customer account by email in compliance with GDPR.
The Avira Community is not a way to contact Avira Support directly. See the Avira Community Guidelines:
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
We have been informed that you have already made various contacts with Support.
The digital assistant has drawn your attention to this with every ticket:
"I am here to help, but my assistance is limited to your subscription level."
"If you have an account, please log in for premium support services."Premium customers with a valid licence, correct registration and the Avira reference number of the contract can contact the support team directly from the customer account under "SUPPORT": via email, support chat and (in some cases) telephone.
You will receive further information in your self-created tickets from Support.
Note: The prerequisite is your correct registration, this is the only way to ensure a satisfactory answer.
Kind regards
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