No cooperation between Windows account and Android account.
Abgeschlossen
hello. I have a bit trouble with cooperation of may account on computer (windows) and my ophone (android). App on my computer contains more than 30 passwords, buravira store only 20 passwords. Is there a posibility to improve that communication. Or is this caused because i have free version of avira?
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Hello Richard,
You are writing here in the Avira Community, a publicly accessible forum. We have neither access to your customer account nor to your installation. With the information provided to us, we are unfortunately unable to get a picture of your issue.
You have already made various contacts with support. The digital assistant keeps drawing your attention to this: "I am here to help, but my assistance is limited to your subscription level." and "If you have an account, please log in for premium support services." A satisfactory answer can only be given if your licence is registered correctly.
You are writing here in the Avira Community, an user2user forum, we do not have access to your data. Unfortunately, questions about your Avira version and your installation can only be answered by the support team via your customer account by email in compliance with GDPR.
The Avira Community is not a way to contact Avira Support directly. See the Avira Community guidelines:
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Perhaps there is someone here in this forum who has experience with your issue and can help you.
Best regards
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