firwall and tv
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hi need help when I connect my firewall both my smart TV's and my phone disconnect from the internet I need a detail description on how to add them please
hi sorry am running windows 11pro
and i have Avira Prime when i active my firewall the pc is ok but both my tv, one a LG and the other a Samsung
plus my iPhones (we have 3 in the household iPhone 12 and an I pad pro) all seem to disconnect from the router (which is what the firewall connects to) hope this is better info I couldn't find anything in previous comments although some were in German and it wouldn't translate for me
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Hello Mark,
You are writing here in the Avira Community, a publicly accessible forum. We have neither access to your Avira customer account and your Avira installation, nor to your installed OS and current update with exact version number.
Here you can find the Avira Community guidelines for your information: "How to create a post. ⇒ Details matter"Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Unfortunately, we cannot provide a detailed description of your question without your exact information.
We have been informed that you have already contacted the support team and accepted a ticket offered by them. You will receive further information in your requested ticket from the support team, also to avoid duplicate processing. Thank you for your understanding.
Kind regards
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