Smart scan gets stuck every time at 19%.
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Every time i run smart scan it gets stuck at 19%. Even after i reset my pc and windows.
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Hello Kasper,
You are writing here in the Avira Community, a publicly accessible user2user forum.
Unfortunately, we cannot follow the information you have provided. We do not have access to your Avira customer account or your Avira installation.
Here are the Avira Community guidelines: "How to create a post. ⇒ Details matter"Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
The Avira Community is subject to the strict requirements of the General Data Protection Regulation. Unfortunately, questions about your licence or installation can only be answered by the Avira support team via your GDPR-compliant customer account by email.Premium customers with a valid licence and correct registration can contact Avira Support directly from the Avira customer account under "SUPPORT": via email, support chat and (in some cases) telephone.
Based on your documents and the GDPR-compliant access to your installation, only the support team can check your settings to solve the problem. Thank you for your understanding.
Kind regards and have a nice weekend
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