Some buggs that needs fixing... since we pay a very expensive monthly fee it shouldent be like this.
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Do buy Prime in the computer app is not working. The buy buttons are way to small and you cant scroll down in the app. 1 hugh graphic "bugg".
Second, after i buy Prime the app wont update to Prime. I have to reinstall the app to get it to update to Prime... just super annoying and you of all companys should have it instantly update
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Sorry for some grammar faults. Whent fast
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Hello Robin,
You are writing here in the Avira Community, a publicly accessible forum - a user2user forum.
We have neither access nor information from you about your Avira customer account, your Avira licence or the OS installation. The Avira Community is not a way to contact Avira Support. See the Avira Community guidelines: "How to create a post"Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
No Avira version "Prime" is stored in your Avira customer account, used here in the forum.
Please log in to your customer account with the email address you used to purchase the Prime version.Every subscription purchased in the Avira online shop is assigned to a customer account, which is always assigned to the email address used for the purchase and is automatically activated under this email address.
All your details about your purchased licence are not understandable. Please check that you have installed your Prime version correctly.
Avira is subject to the strict requirements of the GDPR and can only be processed by email in accordance with the requirements of the General Data Protection Regulation, i.e. in compliance with the GDPR !
In order to be able to respond to your request, you must have correctly registered your purchased version. Without correct registration, no help for alleged bugs is possible - only then can your strange information about alleged bugs be checked.
Your: "The buy buttons are way to small and you cant scroll down in the app. 1 hugh graphic "bugg." " Your information is absolutely incomprehensible.
Your: " I have to reinstall the app to get it to update to Prime... just super annoying and you of all companys should have it instantly update" Also a not understandable information.
Avira Support can only help with correct information about the installed licence.Premium customers with a valid licence and correct registration can contact the Avira support team directly from the Avira customer account under "SUPPORT": via email, support chat and (in some cases) telephone. Thank you for your understanding.
Kind regards
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Thanks for the help!
also, how do i delete this post?
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