hi! I need help with my refound, ive asked it a few days ago and I havent got an response
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Hello Toala,
You are writing here in the Avira Community, a publicly accessible forum - an "user2user" forum. We do not have access to your Avira customer account, your Avira installation or your purchased Avira license.
The publicly accessible Avira Community is unfortunately not a way to contact Avira Support. See the Avira Community guidelines: “How do I create a post? ⇒ Details are important”Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Premium customers with a valid license and correct registration for the purchased license can contact the Avira support team directly from the Avira customer account under “SUPPORT”; via email, support chat and (in some cases) telephone.
There is no request from you here in the Avira Community!
You have already made various contacts with Avira Support. You have been informed that the processing time will be delayed due to an increased number of requests. Each new request is given a new # ticket number. Your requests are merged in your customer account, and the new request places your previous requests with the new request completely at the end of the inbound list. This means that all currently submitted requests are available in full when they are processed and are then answered in full. Your constantly renewed requests always put you at the end of the inbox list, and you delay the response.
You can find instructions on how to get a refund here:You have contacted Support and received instructions on how to get a refund from us, unfortunately it is not possible to process it from here, the Avira Community. Thank you for your understanding.
Kind regards
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