Lost all passwords on iPhone
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Just tried logging on w/ FaceId. Asked for master and used what I had recorded.
Asked me to log in again, looks like a new account w/ NO passwords. HELP
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Hello Trent Trush,
Unfortunately, the information provided to us does not give us any idea of your problem. Access to your customer account and installation is only possible via Avira Support.
You are writing here in the Avira Community, a publicly accessible forum - an "user2user" forum. We have neither access to your Avira customer account and your Avira installation, nor to your purchased Avira license.
The publicly accessible Avira Community is unfortunately not a way to contact Avira Support. See the Avira Community guidelines: “How do I create a post? ⇒ Details matter”Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Premium customers with a valid license and correct registration for the purchased license can contact the Avira support team directly from the Avira customer account under “SUPPORT”; via email, support chat and (in some cases) telephone.
The Avira Community is subject to the strict requirements of the GDPR and can only be processed in accordance with the requirements of the General Data Protection Regulation. Questions about the Avira license or Avira installation can only be answered GDPR-compliant by e-mail via the support. Thank you for your understanding.
Kind regards
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