I Can't access Avira Password Manager app on Android/Mobile
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Hello.
There are reports similar to mine on Google Playstore.
The mobile app cannot be accessed with the master password because it flags two errors:
Error with the server or no internet connection.
I need to access the application because I have several accounts with two-step authentication, and I need to have those codes.
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It always shows the error "try later" or "no internet connection"0 -
Same problem here
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Hello Emmanuel,
With the information provided to us, we cannot get a picture of your issue.
You are writing here in the Avira Community, a publicly accessible forum, an “user2user” forum. We do not have access to your Avira customer account, your Avira installation or your purchased Avira license.
The publicly accessible Avira Community is unfortunately not a way to contact Avira Support. See the Avira Community guidelines: "How do I create a post?" ⇒ Details matter!Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Premium customers with a valid license and correct registration for the purchased license can contact the Avira support team directly from the Avira customer account under “SUPPORT”; via email, support chat and (in some cases) telephone.
The Avira Community is subject to the strict requirements of the GDPR and can only be processed in accordance with the requirements of the General Data Protection Regulation. Questions about the Avira installation can only be answered via your purchased license GDPR-compliant by e-mail via Avira Support. Thank you for your understanding.
Kind regards
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