Message d'erreur lors de l'ouverture de PWM plus d'accès à mes mots de passe
Abgeschlossen
bonjour
après avoir désinstallé et réinstallé Avira Security suite, le PWM ne s'ouvre plus et m'indique un message "erreur inconnue" malgré les mots de passe + mot de passe maître corrects
je n'ai donc plus du tout accès à mes mots de passe
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Hello Marie-Antoinette,
You have already had several contacts with Avira Support regarding your PWM issue. You have not provided us with any information about your installation.
The community is a publicly accessible forum, an user2user forum, personal data cannot and must not be questioned or processed here in accordance with the Data Protection GDPR.
We do not have access to your installation here, and we are sorry that we cannot give you any troubleshooting details with the information you have provided.
We highly recommend reading our Avira Community Guideline step-by-step: See the instructions : "How to create a post"> "Details matter". And also "Note: We can only answer postings in German or English." !
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
There you'll find useful information about our Community. See also the threads you have already posted here in the Avira COMMUNITY!
Here in the Avira Community, we have also already pointed out to you. See once more:
The community is a publicly accessible forum, personal data cannot and must not be questioned or processed here in accordance with the Data Protection GDPR - the General Data Protection Regulation!
You have already made various contacts with Avira SUPPORT and have already received instructions also from Avira SUPPORT.
Unfortunately, we are not able to support languages other than English and German on this board. So please be so kind and send us a request in one of these languages.
No access to your settings is possible from the publicly accessible Avira Community, this is only possible from Avira Support GDPR-compliant by e-mail with your correct registration via Avira Support.
Our Premium Customer Service is available also for French, Italian, Portuguese and Spanish
Feel free to start a new post but keep it in English or German. If your language skills are limited, use an online translation service of your choice for your threads - here, in the publicly accessible Avira Community. Many thanks for your understanding.
Kind regards
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