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I can't change the Master Password

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    pascha45

    Hello Ryo M,

    You are writing here in the Avira Community, a publicly accessible forum - an user2user forum. From here we have neither access to your Avira customer account and your Avira installation nor to your purchased Avira licence with current version number nor information about your installed OS!
    Here, the publicly accessible Avira Community is unfortunately no way to contact Avira Support. See the Avira Community Guidelines: ‘How do I create a post?  ⇒ Details matter’!

    Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

    Under Details matter, you will find detailed descriptions on how to create a request in the Avira Community. These instructions are available to everyone in the Avira Community for information before submitting a question.

    Our premium customer service is also available in French, Italian, Portuguese and Spanish

    Avira offers support in several languages – Official Avira Support | Knowledgebase & Customer Support | Avira

    Feel free to start a new enquiry, but write it only in English or German. Your copies of your setting are useless to us, it is specified, please only in English or German! If your language skills are limited, use an online translation service of your choice: English or German.

    Premium customers with a valid licence and correct registration can contact the Avira support team directly from the Avira customer account under ‘SUPPORT’; by email, support chat and (in some cases) telephone. Only from there is it possible to access your data and your Avira installation via email in compliance with GDPR ⇒ General Data Protection Regulation.

    Your information cannot be used to clarify your installation here in the publicly accessible Avira Community. The Avira Community is subject to the strict requirements of the GDPR and can only be processed with Avira Support in accordance with the requirements of the General Data Protection Regulation. Thank you for your understanding.

    Kind regards

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