can not delete avira

Permanently deleted user

• 4. November 2019 08:54

Good day. I have a problem with avira. I can not delete it from my laptop. It told me about an error.  And asked me to contact to support

Ja 0 Nein

• 

  Customer Service

  • 4. November 2019 15:51

  Hello Archipova,
  
  please try a manual uninstallation as described under the following link:

  https://support.avira.com/hc/en-us/articles/360002858514-How-do-I-perform-a-manual-reinstallation-of-my-Avira-Antivirus-product-
  
  With that, all Avira files will be deleted from your system.
  
  

  Best,

  Dominik Klesel

  Avira Customer Service Engineer

  Ja 0 Nein
• 

  Permanently deleted user

  • 4. November 2019 17:07

  I have done all actions in accordance with your instructions. But it is still in the list of my programs. I have checked it.    

  Ja 0 Nein
• 

  Customer Service

  • 5. November 2019 08:11

  Hello Archipova,
  
  please try to uninstall with the Microsoft Tool described under the following link:

  https://support.avira.com/hc/en-us/articles/360002518898-The-older-version-of-Avira-cannot-be-removed-Avira-requires-a-CD-Rom-during-installation

  Best,

  Dominik Klesel

  Avira Customer Service Engineer

   

   

  Ja 0 Nein
• 

  Permanently deleted user

  • 5. November 2019 10:30

  Hello Dominik. 

  It works. My problem is solved. Thanks for your help. 

  Ja 0 Nein

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