Prime license purchased but no mail with license number received

Permanently deleted user

• 14. November 2019 01:39

purchased the license but no mail or serial number delivered to me

 

 

 

 

 

 

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Ja 0 Nein

• 

  Customer Service

  • 14. November 2019 09:30

  Hello,

  the license is automatically activated after the purchase under the e-mail address with which the purchase was made.
  You can then simply install it directly from your customer account, as described below.

  https://support.avira.com/hc/en-us/articles/360000736865-How-do-I-reinstall-my-activated-Avira-product-

  An activation code is then no longer necessary.

  Please make sure that you log in to the Avira account with which the purchase was made.

  Best,

  Dominik Klesel

  Avira Customer Service Engineer

  Ja 0 Nein

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