john bridge
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My credit card statement shows a payment of £38.99 on 25/12/19 for antivirus. I am not aware that
I ordered this. However, I have been using Windows 7 and due to Microsoft ending updates for Windows 7
I want to switch to another P.C. fitted with Windows 10.But, using my Windows 7 Avira log in details on
my Windows 10 P.C. will not accept these .Please help.
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Hello John,
Did you try to log in with your used Avira credentials? Please make sure that you are logged in with the ones your subscription is used with.
Please follow the installation instructions: https://support.avira.com/hc/en-us/articles/360000736865-How-do-I-reinstall-my-activated-Avira-product-
If there are still errors - please describe them exactly or contact the support team.
Well as this is an user2user board we haven't access to your data. So as you've purchased it online you can log in into your Avira account and click on the left side on "Support". There you'll find a way to get in touch: https://my.avira.comKind regards
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