About inserting the cd.

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Permanently deleted user

• 7. März 2020 17:10

Dear sir,

I'm using HP ELITE BOOK windows 10. This laptop has no cd or dvd slot.I have brought an avira antivirus pro a few days ago.But I can not inser the cd as there is no cd or dvd slot.I have already scratch the activation code.Now what should I do?

 

Ja 0 Nein

• 

  pascha45

  • 7. März 2020 19:56

  Hello Halima,

  A CD is not absolutely necessary, you can log into your customer account, insert your activation code and install your license activated via your customer account under "Install".

  https://support.avira.com/hc/en-us/articles/360000785505-What-is-My-Avira-Account- 

  with activation code:  https://support.avira.com/hc/en-us/articles/360000736865-How-do-I-reinstall-my-activated-Avira-product- 

  What do you mean, I have already deleted the activation code?

  A CD is not necessary, only the activation code.
  Only with the activation code you can activate your license.

  If you have the activation code available again, please contact us one more time.

  Many greetings and a nice weekend

  Ja 0 Nein
• 

  Permanently deleted user

  • 7. März 2020 20:30

  I couldn't install the product yet.What should I do?

   

  Ja 0 Nein
• 

  pascha45

  • 7. März 2020 20:55

  Hello Halima,

  Have you logged into your customer account and inserted your activation code?

  Help is only possible with exact information, including the version of the Avira software. Did you follow the 2nd link in my description?

  Please give precise information.

  Kind regards and a nice weekend

  Ja 0 Nein

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