Avira is preventing me from uninstalling your product

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Permanently deleted user

• 4. April 2020 09:55

Hello,

I am trying to uninstall Avira Free from my Windows 7 OS. I followed the instructions at the link below, but when I click the "Uninstall" option, I get the following ERROR notification:

"An error occurred while trying to uninstall Avira Antivirus. It may have already been uninstalled. Would you like to remove Avira Antivirus from the Programs and Features list?"

Even if I choose "Yes" and restart my computer, the Avira Antivirus program is still n my computer. This doesn't happen when I uninstall other programs (e.g. Google earth Pro).

Why is Avira preventing me from uninstalling your product?

Instructions for uninstalling Avira products:

https://support.avira.com/hc/en-us/articles/360003162153-How-do-I-uninstall-my-Avira-product-

 

Thank you.

Ja 1 Nein

• 

  Lukas Huptas

  • 6. April 2020 12:22

  Hello Walter,

  If you're facing any issues while uninstalling Avira, please see this article and exclude the reinstallation step:

  https://support.avira.com/hc/en-us/articles/360002858514-How-do-I-perform-a-manual-reinstallation-of-my-Avira-Antivirus-product-

  Please let us known if you're having any additional questions/issues.

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

  Ja -1 Nein

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