renewal

Abgeschlossen

Permanently deleted user

• 25. April 2020 09:23

Hello, renew license. Since I have not responded to the renewal, I suddenly see that I receive an invoice that I have to pay € 24.95. Reference:xxxxxxxxxxxxJellemaxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxNetherlands. It will not be renewed automatically. If not, you would be kind enough to return the money to my pay / pal account. Reference number:xxxxxxxxxxx invoice 4/19/2020 invoice number CB-30-xxxxxxxx Avira Software Updater Pro. thanks in advance

Ja 0 Nein

• 

  pascha45

  • 5. Mai 2020 14:18

  Hello,

  We have deleted your personal data for your safety.

  Here you can find a description of automatic license renewal:

  https://support.avira.com/hc/en-us/articles/360000924057-How-do-I-disable-or-enable-Automatic-License-Renewal-of-my-Avira-product- 

  https://support.avira.com/hc/en-us/articles/360006730677-Why-did-Avira-debit-my-account-without-my-permission- 

  You can find detailed information about your license here:
  https://support.cleverbridge.com/hc/en-us/articles/203155800-How-can-I-contact-the-cleverbridge-Customer-Support-Team- 

  and for the refund:  https://support.avira.com/hc/en-us/articles/360000744025-How-can-I-receive-a-refund-for-my-Avira-order- 

  Do the instructions help you? Otherwise, please contact us again, we are happy to help.

  Kind regards

  Ja 0 Nein

Post ist für Kommentare geschlossen.