Aviva prime
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Hello,
I am thinking about buying Avira pro for 5 devices. Does it protect devices as tablet and mobile phone ?
On my tablet and on my phone it says that it's not compatible. I have android. So how can I protect all my devices ?
Thanks in advance for replying.
Best regards.
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Hello Juan,
Well, if your tablet (sadly, you haven't provided any further details) isn't supported we're not able to deliver any version that doesn't matter what kind of product bundle you purchase.
Please take a look at our system requirements for our products (as an example Avira Prime):
Avira Prime works with:
- Windows 7 and later
- Mac OS 10.13 (High Sierra) and later
- Android 5 and later*
- iOS 11 and later
* This applies to smartphones and tablets, not TVs.
Best,
Arthur Lukas Huptas
Avira Community Manager
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Thanks for your answer.My tablet has android 7 (Samsung galaxy tab s2) and my phone has android 9 (Redmi 6).It seems it should work. Why have I this message that it's not compatible ?0
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Hello Juan,
Due to the fact that Android could be modified to run also on a tablet, it's quite possible that this version isn't supported.
Best,
Arthur Lukas Huptas
Avira Community Manager
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Beste,
Sorry hoor maar ik ondervind dat het bedraag van 9,95 EUR 2x werd betaald !!!!!!!!!!!!. Immers, de betaling voor verdere afhandeling werd door mij aangepast en heb ik dit betaald. U kunt dus toch zien dat het voor dezelfde handeling gebeurt !!!!!! Ik begrijp niet dat uw diensten dergelijke aanpassingen 2x laat uitvoeren.
"8xxxxxxxxxxxxxxxR [email address removed" is de tweede betaling...........Derhalve verzoek ik u mij dringend het bedrag van 9,95 EUR x 2 = 19,90 EUR terug te storten op mijn rekening BE56 xxxx xxxx xxx8 onder naam van ghislain peperstraete.
Zoniet zal ik mij verplicht zien alle abonnementen af te schaffen.
Groeten,
Gijs Peperstraete
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Hello Gijs,
Unfortunately we are not able to support languages other than English and German on this board. So please be so kind and send us a request with one of these languages.
Our Premium Customer Service is available also for French, Italian, Portuguese and Spanish
https://my.avira.com/de/dashboard/support/tabs/support ⇒ Support
https://support.avira.com/hc/en-us ⇒ down to Contact AviraPlease note that we are in need to delete your initial posting. Feel free to start a new one but keep it in English or German. If your language skills are limited, use an online translation service of your choice.
Also, we highly recommend to read our Avira Community Guideline step-by-step:
https://support.avira.com/hc/en-us/articles/360003513157-Avira-Community-Guidelines
There you'll find useful information about our community.
Thank you for your understanding.
Many greetings
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