Activation codexxxxxxxxx

Permanently deleted user

• 2. August 2020 19:52

Hello,

I purchased today AVIRA PRIME for five devices and paid it by month with my PayPal account.

I received a mail with my Activation code below but I can't register this code.

Will you please help with my activation code?

Greetings,

Raoul Verschooren.

xxxxxxxxxxxxxxxxxx

xxxx xxxxx

E-mail: xxxxxxxxxxxxxx@skynet.be

 

 

 

 

 

Ja 0 Nein

• 

  pascha45

  • 2. August 2020 21:23
  • Bearbeitet

  Hello Raoul,

  Your personal data has been removed for your safety. Please never post in a public forum!

  Please log in to your customer account under https://my.avira.com/  Your licenses are displayed under subscriptions.
  Please note - this is important - to log in with the e-mail address you used to purchase your subscription. You have 2 email addresses in your Avira customer account. Is the license displayed in one of your 2 Avira customer accounts under subscription?

  Below is a description of how to activate the license: https://support.avira.com/hc/en-us/articles/360010172218-Activate-your-Avira-license 

  Here you can find instructions on how to install the license:  https://support.avira.com/hc/en-us/articles/360000736865-How-do-I-reinstall-my-activated-Avira-product- 

  It's strange that you got an activation code when paying with PayPal?!
  Usually the license is activated directly from the customer account the customer used to purchase the license. Did you add the shipping address to PayPal?

  Is it correct that your case involves Avira Prime for Mac? Where did you purchase this license, in the Avira Online-Shop or in retail stores?

  https://support.avira.com/hc/en-us/community/posts/360012724897-FAQ-No-valid-license-in-Avira-customer-account-despite-purchase-license-renewal 
  
  If anything is still unclear, please let us know, we are happy to help.

  Many greetings

  Ja 0 Nein

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