unable to download anti virus pro

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Mr Graham Thompson

• 2. September 2020 12:36

Despite many attempts to download avira pro anti virus  the  message installation failed . can you help

Ja 0 Nein

• 

  pascha45

  • 2. September 2020 13:52

  Hello Graham,

  Of course, we would like to help you. Unfortunately we are missing some information:

  • Which operating system do you have installed?
  • How have you proceeded with your experiments so far?
  • Did you buy the license in the Avira Online Shop or in a store?
  • Is the license displayed when you log in to your customer account under https://my.avira.com   ⇒  https://my.avira.com/de/dashboard/subscriptions/tabs/plans 

  
  Here are the instructions for installing the activated license:

  https://support.avira.com/hc/en-us/articles/360000736865-How-do-I-reinstall-my-activated-Avira-product- 

  With the answers we will try to help you.

  Best regards

   

  Ja 0 Nein

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