scan selected files with Avira

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Permanently deleted user

• 20. September 2020 06:04
• Bearbeitet

When you click to scan selected files with Avira, an error window appears with a message: "The scanning process has stopped!"

Ja 0 Nein

• 

  pascha45

  • 20. September 2020 07:46

  Hello Ana,

  With your information provided to us we can't say anything about "The scan process has stopped!"

  We don't know anything about your OS, your Avira version, which files to scan, does the scan start or does it stop immediately?
  Unfortunately, we cannot answer your question, this requires an exact description of your procedure and detailed information about your installation.

  Customers of Premium products with a valid license can contact the support team directly:
  https://support.avira.com/hc/en-us/articles/360007758937-Where-do-I-receive-support-for-my-Avira-product- 

  Many greetings and a nice Sunday

  Ja 0 Nein

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