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Hello,
I have been subscribed with AVIRA for several years. I noticed in 2020 that I was debited 3 times for the sum of € 44.95 on 03/27/2020, 04/06/2020 and 09/05/2020 via PayPal.
However, I only received one e-mail informing me of the payment, but more serious, I only have 2 computers at home.
I ask you to reimburse me the sum of 44.95 € unduly withdrawn, and in the future to systematically notify me of the announced withdrawal.
Thank you in advance
José SAUVAGE-
Hello José,
We are a publicly accessible forum, personal data may not and cannot be processed here - Privacy GDPR
It is very important to register with the correct e-mail address, especially if you have more than one in your Avira customer account.
Customers of the Premium Products can contact the support team directly, the connections have been communicated to you in the e-mail already sent, see again here:
https://my.avira.com/de/dashboard/support/tabs/support
https://support.avira.com/hc/de?utm_source=CS&utm_medium=KB&utm_term=refund#contactMaybe you can already find the answer to your question here:
https://support.avira.com/hc/en-us/community/posts/360012731917-FAQ-License-renewal-and-return-cancellationIf anything is still unclear, please let us know, we are happy to help.
Kind regards
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