I want to return and get refund.

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Permanently deleted user

• 27. Oktober 2020 16:11

I purchased it two hrs ago. Why dont you get back to me?

Ja 0 Nein

• 

  pascha45

  • 27. Oktober 2020 17:50

  Hello Adam,

  You did not specify which version you bought and from where.
  Please log in to your customer account at https://my.avira.com/de/auth/login   Under subscription https://my.avira.com/en/dashboard/subscriptions/tabs/plans you will find your purchased licence.

  Here you will find instructions for the refund of your licence.

  https://support.avira.com/hc/en-us/articles/360000744025-Request-a-refund-for-your-Avira-order 

  If anything is still unclear, please let us know, we are happy to help.

  Kind regards

   

  Ja 0 Nein
• 

  Permanently deleted user

  • 28. Oktober 2020 10:11

  Here all you need. If not enough, please let me know.

  Thank you

   

  

  Ja 0 Nein
• 

  pascha45

  • 28. Oktober 2020 10:52

  Hello Adam,

  Your invoice has been removed for your safety.

  Please do not publish any personal data here!.

  You have contacted the support team.
  Here in this forum is nothing we can do  to cancel your license.
  We sent you the link with thel Cancellation Instructions Manual :

  https://support.avira.com/hc/en-us/articles/360000744025-Request-a-refund-for-your-Avira-order  .

  Please stay in contact with the support team. Only there  you can get further help:

  https://my.avira.com/en/dashboard/support/tabs/support 

  https://support.avira.com/hc/en-us/  -> contact Avira

  Thank you for your understanding.

  Many greetings

  Ja 0 Nein

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